Frequently Asked Questions

Every applicant clears six checks before they list: identity, business registration, insurance, licensing where required, references, and a clean record (no active BBB or small-claims complaints). We re-verify yearly and pull the listing if anything lapses.

Yes — completely free. There are no fees, no premium accounts, and no commission on jobs. Tradespeople pay a subscription to be listed; you don’t pay a thing.

Open their profile and click “Get in touch.” We reveal their phone and email so you can contact them directly — no middleman, no platform messaging, no quote requests.

Reviews launch in v2 of ProveAPro. When they ship, every reviewer will SMS-verify their phone before the review goes live, and you’ll see the verification badge on each one.

HRM only — Halifax, Dartmouth, Bedford, and Sackville. We grow as the platform grows; new areas come once we have enough demand and vetted tradespeople in them.

Typically 5–7 days from when you submit your application. We may call you for a quick reference check or to confirm a detail. You’ll get a welcome email with a magic-link login as soon as you’re approved.

Free 60-day trial when you join. After that, a monthly subscription — pricing is being finalised, and we’ll confirm the rate before any charge. Homeowners always use the platform free.

Yes. After approval, you log in to /dashboard and can update your bio, business details, categories, service areas, and contact info. Vetting status and listing visibility are managed by us.

We hold expiry dates on file and remind you ahead of time. If proof of liability isn’t updated by the lapse date, we temporarily hide your profile until you send the new certificate.

Yes — pick every category that genuinely applies, up to 10. The aim is for homeowners to find you for the work you actually do.